Customer Service Wardrobe and Styling Advice We have stylists available 11am-6pm EST 7 days a week. Our team would love to assist you in additional coordination of your wardrobe. They can also help suggest items for special occasions. Please feel free to email us at: boutique@rebeccataylor.com or call us at 212-966-0406. Which credit cards do you accept? RebeccaTaylor.com accepts Visa, Master Card and American Express. Do you charge sales tax? Sales tax is charged only in states where RebeccaTaylor.com has a physical presence. Currently this is New York. How can I track my order? When your order has been confirmed, we will e-mail you a unique tracking number. You can also find that number at MY ACCOUNT by clicking in MY ORDERS if you are registered with RebeccaTaylor.com. Just type the confirmation number at ups.com to know where your order is at that moment. Can I modify my order? Yes, in any of the pages within the shopping process you can modify your order. If you submit an incorrect order and wish to cancel it, email us at: customercare@rebeccataylor.com. We will try to rectify the issue as soon as the information is received. However, if your order is shipped, you will be unable to modify your order. What is your privacy policy? We consider all the information you share with us totally private and confidential. At no point will we share, rent or sell your personal information without your consent. How do I register? Registering at RebeccaTaylor.com is easy. Simply enter your e-mail address and create a password in the MY ACCOUNT section of our website. You can also register when placing an order. What if I forget my password? In the areas that need a user ID and password, you will find a link marked "Forgot your User ID or password?" Enter the information requested and we will send your User ID and password by e-mail immediately. Can I change my password? Yes. Just login to MY ACCOUNT and click on MY PROFILE to change your password. How do I make changes to my account profile? Simply click on my account, enter your user name and password and make the appropriate adjustments. Why do I need to register? Making a purchase on RebeccaTaylor.com is simple and easy, and does not require an account. However, when you register at RebeccaTaylor.com, you will enjoy a number of advantages: convenient access to all personal data and order history in a single control panel, as well as access to the latest Rebecca Taylor news, products, events and promotions.